EatWisely

Support

Last updated: 26 April 2026

Photo scan

Tap +, take a photo or pick one from your library. The AI returns calories, protein, carbs, fat, and a confidence rating. Tap any field to edit before saving.

Custom foods

Library tab → + → fill in the macros once. From then on the food shows up in your search and you can log it without re-scanning.

Workout didn't show up

EatWisely reads HealthKit on app foreground. If you logged a workout in another app and it hasn't appeared, force-close EatWisely and reopen, or pull-to-refresh on the Today screen. If a specific app's workouts never sync, check Settings → Privacy & Security → Health → EatWisely → make sure that source is granted read access.

Switching AI providers

Settings → AI → Provider. Apple Intelligence is the default. Cloud providers need your own API key (BYOK) and live on the same screen. The on-device LLM is a separate one-time purchase under "AI Add-Ons".

Macros look wrong on a logged meal

Tap and hold the meal → Edit. Manual edits override the AI's estimate and stick. The AI does not learn from your edits — that's deliberate; food estimation is hard, and one user's wrong-but-confident edit shouldn't shape anyone else's results.

Water tracking on iOS 17+

Settings → Water → enable HealthKit Water Sync. Logged glasses round-trip to the Health app. Below iOS 17, water lives only in EatWisely.

Anything else

Email me at chen.he@icloud.com.